Privacy

Ensuring privacy is an important part of the operations of Työkanava Ltd. On this page, you can find Työkanava’s key privacy principles. We are open about the type of personal data that we collect as well as the basis and purposes of personal data processing. We are in compliance with the General Data Protection Regulation (697/2016) of the EU. This description of privacy at Työkanava Ltd was drawn up on 20/03/2023.

Controller and contact information

The controller is Työkanava Ltd (3239396-1), Siltasaarenkatu 10, 00530 Helsinki, Finland.
Please contact Hanna Kukkonen with questions about privacy. You can email your questions to: info@tyokanava.fi 

Basis of personal data processing

With personal data processing, we mean, e.g. the collection, processing, storage, use, transfer or deletion of personal data. The basis of collecting personal data includes, e.g. personal consent, meeting contractual or legal obligations, the controller’s legitimate interest as well as marketing, communications or sales measures. The data are not used for automated decision-making or profiling.

How do we collect personal data?

We collect data, for example, from online visits, messages sent via the forms on our website, email, phone calls or social media services, at events or trade fairs, customer meetings or other situations where personal data may be disclosed. We may also collect data about the contact persons of companies and other organisations from public sources, such as websites or index services.

What type of data do we collect?

We collect, for example, the following type of data:

Contact details: name, email address, phone number and address
Work-related information: title, the name, industry and location of the company/organisation
Information about drawing up customer contracts or invoicing
Information pertaining to customer acquisition, management and contact
Customer information about companies that we do not sign a contract with
Feedback received via our website, email, social media or by phone
The number of visitors accessing our website, durations of the visits and the pages visited
Reactions to publications on social media, such as likes, clicks, shares and comments
Event and fair participation information

We use cookies to collect information about the behaviour of users visiting our website. We may also detect and store the IP address on the basis of cookies, for example. The information collected via cookies may be used for marketing purposes. The information received via cookies is anonymous.

What is our purpose of using personal data?

We collect and process personal data in order to implement our operations, develop the contents and functionalities of our website, perform communications, marketing and sales measures, contact customers and partners, receive feedback and meet our legal obligations.
We process personal data in a confidential and appropriate manner. We store personal data in a format that makes it possible to identify the data subject and only for the time it takes to meet the purpose of personal data processing. We strive to update, correct or delete erroneous or inaccurate personal data without delay. Data stored in information systems are protected in an appropriate manner. The data can only be processed by designated persons who need to process the data on the basis of their work tasks.

Transferring or disclosing personal data

We process the personal data that we collect responsibly, and only Työkanava has access to the collected personal data. As a rule, we do not disclose the data to third parties. The data can only be published as agreed on with the customer.
In principle, personal data are not transferred outside the EU or EEA.

Personal data security

We process personal data in a legal, confidential and secure manner.
Manually processed documents that contain personal data are stored in a locked storage. Only designated persons who need access to the personal data on the basis of their work tasks have the right to process manually stored personal data.
We take regular measures to ensure digital security. The personal data that are processed using our information systems are stored in databases protected with firewalls. The data can only be processed by designated persons who need access to the personal data on the basis of their work tasks. Access to the databases requires a personal user ID and password.

The use of cookies on our website

When you visit our website, the site stores cookies onto your device. A cookie is a small text file sent to and stored on the user’s computer. Cookies enable, for example, website administrators to identify regular visitors, make it easier for visitors to log in and enable aggregate data to be compiled about visitors.
Our website includes cookies necessary for the operation of the site that are related to improving security, for example. Non-vital cookies are related to tracking the number of visitors, and they are used, for example, to improve the functionality and user-friendliness of the website. The analytical and advertising cookies used on our website collect data about your interests on the basis of your online behaviour.
We ask for your permission to use cookies during your first visit to our website. The cookies used on our website are sorted into different categories. You can edit your preferences at any time in the cookie settings on our website or by changing your browser settings.
We use third-party platforms for digital communications, for example. We use Google Analytics, Google Ads and Tag Manager. The platforms use both first-party and third-party cookies and similar technologies for advertising and monitoring the results of advertising. We use third-party cookies to understand and monitor the way that you browse different websites. We receive information from these cookies, but the information may also be used for other purposes determined by third parties. The third-party cookies on our website are subject to the privacy policy of the third party in question.

Your right to privacy

Did you know that, in accordance with the GDPR, you have the right to access your personal data. Personal data refers to data on the basis of which you can be identified. If we have processed your personal data, you have the right to:
Be informed of the collection and processing of your personal data.
Receive confirmation from the collector regarding whether the collector is processing your personal data.
Request that the controller rectify any inaccurate or erroneous personal data about you. You also have the right to have incomplete personal data completed.
In certain situations, you can request that the controller erase your personal data without undue delay. This right is also referred to as the right to be forgotten.
Request the controller to restrict the processing of your personal data.
To obtain the personal data that you have submitted to the controller in a structured, commonly used and machine-readable format and, at your discretion, transfer the data to another controller.
In certain situations, to object to the processing of your personal data, i.e. request that your personal data not be processed at all.
Request that decisions regarding you be made by a human.
If you want to use your right to privacy, please email us at: info@tyokanava.fi. We will respond to you within the period in accordance with the GDPR, that is, within one whole calendar month at the latest.